Returns & Exchanges
At Elix Labs Shilajit, we want you to be completely satisfied with your premium wellness-inspired apparel. If your order doesn't meet your expectations, we offer a 30-day return policy for all unworn and unwashed items.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the items in their original packaging with all Elix Labs tags attached to ensure they remain protected during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; once received, your refund will be processed within 5-7 business days.