Frequently Asked Questions

Everything you need to know about your Elix Labs order.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund or exchange.

How can I track my package?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Is Elix Labs Shilajit third-party tested?

Yes, all our products undergo rigorous third-party laboratory testing to ensure purity, potency, and the absence of heavy metals or contaminants.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

Do you offer subscription discounts?

Absolutely. By choosing our 'Subscribe & Save' option, you can receive your Elix Labs products on a recurring basis and save 15% on every order.